Training & Communications Analyst
The CalSTRS Service Retirement Division is seeking a motivated individual to work as an Associate Governmental Program Analyst on the Training & Communications Team.
The Service Retirement Division is the largest benefit program within CalSTRS and responsible for the timely and accurate delivery of benefits to retired California educators.
The Training & Communications team supports the Service Retirement Division in communication, training, procedure documentation and overall knowledge transfer needs. The team primarily focuses on the design and development of training curriculums, the delivery of training either in a formal classroom setting, a hybrid or remote environment, or informal on-the-job, conducts training needs assessments and reviews and documents business processes and procedures. Additionally, the team supports the division to manage organizational changes and develop skillsets to cope with those changes.
Under the direction of the Pension Program Manager l, the incumbent independently performs the more responsible, varied, and complex technical and analytical duties to provide the best possible service to our internal and external customers and ensure members receive timely and accurate benefit payments.
The ideal candidate will possess the following skills:
- Knowledge of adult learning techniques.
- Demonstrated analytical strength with an ability to think logically and creatively.
- Flexibility and willingness to learn and thrive in an environment of change.
- Strong interpersonal and relationship building skills.
- Excellent written and oral communication skills.
- Outstanding customer service skills.
- Demonstrated ability to effectively navigate change.
- Demonstrated ability to act independently and as a successful team member.
For willing to consider: Duties will be adjusted at the Staff Services Analyst level.
Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
Telework Information: CalSTRS offers a hybrid approach including in-office and remote work solutions with staff working on-site at our Headquarters in West Sacramento 2 days per week.
You will find additional information about the job in the Duty Statement.
All staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.
|
|
Position: |
Training & Communications Analyst |
| Organization: |
California State Teachers' Retirement System |
| Location: |
West Sacramento, CA
United States
|
| Salary: |
$5,855.00 - $7,327.00 per Month |
| Posting Start Date: |
11/21/2024 |
| Date Posted: |
11/21/2024 |
| Requirements |
Statement of Qualifications
Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Applications without an SOQ may be disqualified for an interview. Your SOQ responses should be typed with no less than 12-point font and no more than one page in length. You must include your name, the position title, and the position number in the header of the SOQ. The SOQ must address the following two questions:
-
After reviewing the duty statement, please explain how your prior work experience, knowledge, abilities and/or education has prepared you to succeed in this position.
-
Describe your experience with creating procedure documentation and training curriculum and facilitating training.
Exam
This position requires a current Associate Governmental Program Analyst or Staff Services Analyst Exam.
For the Associate Governmental Program Analyst exam click here to gain list eligibility.
For the Staff Services Analyst exam click here to gain list eligibility.
Background Investigation
Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.
CalSTRS Disclosure Requirements
This position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the Conflict of Interest Code that applies to CalSTRS team members and the Political Reform Act, which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a Statement of Economic Interest (Form 700).
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/15/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
State Teachers' Retirement System
N/A
Attn: Recruitment
P.O. Box 15275, MS 31
Sacramento, CA 95851-0275
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
State Teachers' Retirement System
N/A
CalSTRS, Attn: Recruitment
100 Waterfront Place
West Sacramento, CA 95605
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
CalSTRS offers a competitive pay schedule and a work-life-balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit and conditions of employment. Some benefits include:
- Alternative work schedules
- Flexible work hours
- Remote work options
- Medical benefits, including health, dental and vision insurance
- Paid holidays and a defined benefit retirement program
- More than four weeks of vacation/sick leave for leaders
- More than three weeks of vacation/sick leave for staff
- Health insurance in retirement
- Employee Assistance Program
- Loan forgiveness under the federal Public Service Loan Forgiveness Program
For the latest information on the benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR.
- Electronic applications through your CalCareer account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please provide the following information on your application: 815-434-5393-XXX / 815-434-5157-024, RPA: 7859, JC-457154
- If education is being used to meet the minimum qualifications, please submit a copy of your transcripts/degree.
- Training and development (T&D) assignments may be considered for this position. If you are applying as a T&D, please indicate this in the eligibility section of your application.
- Candidate may be selected by application packet review only.
- Multiple positions may be filled from this recruitment.
- Submission of an incomplete STD 678 may result in disqualification.
All civil service positions have salary ranges with minimum and maximum pay rates. Typically, employees who are new to civil service are appointed at the minimum rate of the salary range for the position. Special provisions for appointments above the minimum exist to meet special recruitment needs and to accommodate employees who transfer into a position from another civil service position and are already receiving salaries above the minimum.
|
| Status: |
This listing expires on: 12/15/2024 |
|
 |
|
